Endpoint management
Keep company computers inventoried, monitored, patched and supportable regardless of which state the employee works from.
Remote workforce IT
Your employees moved. Your IT standards do not have to disappear.
YHWH Systems can support distributed and hybrid teams across the United States with centralized management, security and help desk services. The employee's kitchen table may be in another state; their device can still be part of one managed business environment.
Identity & access
Manage accounts, authentication and access so remote work does not turn identity into the weakest link.
Security
Layer endpoint protection, monitoring, policy and response around users who no longer sit behind one office firewall.
Cloud & collaboration
Support Microsoft 365, email, files, collaboration and the cloud services employees depend on every day.
Backup & recovery
Protect business data and plan for device loss, failure, ransomware and other interruptions.
Hardware logistics
Coordinate replacement, setup and physical assistance when a remote employee has a problem software cannot solve.
One employee in Louisiana. Another in Texas. Another in California.
Remote support is naturally geographic-agnostic. When a physical intervention is required, we can determine whether shipping, depot service, manufacturer support or coordinated field service is the right path instead of leaving the employee to figure it out.
Common questions
Questions about remote workforce it support
Can you support employees working in different states?
Yes. Endpoint management, help desk, identity, Microsoft 365, security and many other IT functions can be delivered remotely regardless of where employees are located.
What happens when a remote employee has a hardware failure?
We can determine whether remote troubleshooting, manufacturer warranty service, shipping, replacement hardware, depot service or coordinated onsite help is the most appropriate path.
How do you secure computers outside the office?
Remote devices can still be managed with endpoint security, patching, monitoring, identity controls, policy and backup appropriate to the organization and its risk profile.